Change your birthdate
Last updated
Can I change my birthdate?
You cannot change your birthdate directly in your settings. To update your birthdate, you must submit a request to our support team. Requests are reviewed manually and are not guaranteed to be approved.
How to request a birthdate change
1. Go to Settings > Help > Contact Support
2. Select Account information as the topic
3. Choose Birthdate correction from the options
4. Fill out the request form with:
- Your current birthdate on file
- Your correct date of birth
- The reason for the correction
5. Submit the form
Our team will review your request within 5–7 business days.
What happens after you submit
• You'll receive a confirmation email that your request was received
• Our team may ask you to verify your identity with a government-issued ID
• If approved, your birthdate will be updated and you'll be notified by email
• If your request is denied, the decision is final unless you provide additional documentation
Important notes
• Birthdate change requests are limited to once per account
• Your birthdate must show you are 18 or older — accounts that do not meet this requirement will be suspended
• Requests to set a birthdate that makes you appear under 18 will always be denied
• False information submitted in a request may result in account suspension
Why we require a request
Swivvia uses your birthdate to verify your age and keep the platform safe. Requiring a formal review helps protect users and prevent misuse.