Change your birthdate

Last updated

Can I change my birthdate?

You cannot change your birthdate directly in your settings. To update your birthdate, you must submit a request to our support team. Requests are reviewed manually and are not guaranteed to be approved.

How to request a birthdate change

1. Go to Settings > Help > Contact Support

2. Select Account information as the topic

3. Choose Birthdate correction from the options

4. Fill out the request form with:

- Your current birthdate on file

- Your correct date of birth

- The reason for the correction

5. Submit the form

Our team will review your request within 5–7 business days.

What happens after you submit

• You'll receive a confirmation email that your request was received

• Our team may ask you to verify your identity with a government-issued ID

• If approved, your birthdate will be updated and you'll be notified by email

• If your request is denied, the decision is final unless you provide additional documentation

Important notes

• Birthdate change requests are limited to once per account

• Your birthdate must show you are 18 or older — accounts that do not meet this requirement will be suspended

• Requests to set a birthdate that makes you appear under 18 will always be denied

• False information submitted in a request may result in account suspension

Why we require a request

Swivvia uses your birthdate to verify your age and keep the platform safe. Requiring a formal review helps protect users and prevent misuse.